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Phoenix Nutrition is a company registered in England. Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. Phoenix Nutrition makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement. You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement. If any provision of this Agreement shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
2.1 Phoenix Nutrition has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, Phoenix Nutrition disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.
2.2 Phoenix Nutrition shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.
2.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of Phoenix Nutrition. When you activate any of these you will leave the Phoenix Nutrition site and Phoenix Nutrition has no control over and will accept no responsibility or liability for the material on any site which is not under the control of Phoenix Nutrition.
3.1 You agree that Phoenix Nutrition shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:
3.1.1 loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement;
3.1.2 direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Phoenix Nutrition’s direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Phoenix Nutrition has been advised of the possibility of such loss or damage).
3.2 You also agree that (except in relation to such liability as has been expressly excluded in clause 3.1 above) the maximum aggregate of liability of Phoenix Nutrition in contract, tort, negligence, statutory duty or otherwise (even where Phoenix Nutrition has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with:
3.2.1 any defect in a product;
3.2.2 any failure by Phoenix Nutrition to process signals, data, information, orders or messages correctly or in a timely manner;
3.2.3 any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and
3.2.4 any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within clause 3.2.1 This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and Phoenix Nutrition becomes liable for loss or damage that could otherwise have been limited.
3.3 You agree and acknowledge that you are in a better position than Phoenix Nutrition to foresee and evaluate any potential damage or loss that you may suffer in connection with the goods and services provided by Phoenix Nutrition, and therefore that Phoenix Nutrition cannot adequately insure in respect of such liability. You warrant to Phoenix Nutrition that you will insure against, or bear yourself, any loss for which Phoenix Nutrition has excluded liability.
3.4 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 5 may not apply to you.
3.5 In particular, nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Phoenix Nutrition.
Save to the extent that it falls within the provisions of clause 5, you shall indemnify Phoenix Nutrition and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the Phoenix Nutrition site or purchase of goods and/or services from that site which are brought or threatened against Phoenix Nutrition or suffered or incurred by Phoenix Nutrition by another person or entity.
Delivery times quoted are estimates only, and Phoenix Nutrition shall not be liable for any delays caused except to the extent caused wilfully or negligently by Phoenix Nutrition.
All designs, text, graphics and their selection and arrangement on this site are the copyright of Phoenix Nutrition or its content providers. As a visitor to the Phoenix Nutrition site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without Phoenix Nutrition’s prior written consent is strictly prohibited.
7.1 Intellectual property rights in any software or any other copyrighted materials (“Software”) and supporting documentation supplied by us to you remain our property or that of our licensors.
7.2 Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:
7.2.1 disassemble, reverse engineer, decompile or in any other way interfere with the Software;
7.2.2 copy or modify the Software; or
7.2.3 create any new Software partly or wholly based on the Software.
7.3 Subject to the terms of this Agreement, you are licensed to use the Software and associated documentation non-exclusively, but only for the purposes identified on the site in relation to the Software.
7.4 You must not transfer, assign or sub-license your right to use the Software or attempt to do so.
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge. Phoenix Nutrition also reserve the right to withdraw offers and stock for reasons of administration or system error and again card charges will be reversed accordingly.
Phoenix Nutrition shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.
In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.
Any order or account deemed to have misused the system, website or offers available will be suspended and or deleted with immediate effect and is at the sole discretion of the company. In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.
This privacy policy sets out how Phoenix Nutrition uses and protects any information that you give Phoenix Nutrition when you use this website.
Phoenix Nutrition is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Phoenix Nutrition may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/08/2019.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Like most other companies, Phoenix Nutrition uses “cookies” to improve the experience for our website visitors. Cookies are tiny files, composed of a string of letters and numbers, placed on your computer by web page servers. They enable the website owner to distinguish you from other users of the website. Cookies cannot be executed as code or used to deliver viruses and they cannot enable us to access your hard drive. We cannot read any information on your hard drive even if we store cookies there.
The data generated through cookies on Phoenix Nutrition website can be used for various purposes including the following:
We do not permit any third parties to advertise on our website but we cannot control advertisers that are allowed by internet service providers to advertise whilst you are browsing on the internet.
Phoenix Nutrition is required by law to obtain your consent for all types of cookies that we place other than those that are “Strictly Necessary”. Therefore, Phoenix Nutrition has made it easier for you to manage the different types of cookies that are used on our websites intended for use in the EU by allowing you to choose whether cookies are placed when browsing our website when you begin your visit. However, please be aware that if you use block cookies (including Strictly Necessary cookies) you may not be able to access certain functionality or parts of this site.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Phoenix Nutrition, 15a Brackla Street, Bridgend, CF31 1DD
If you believe that any information we are holding on you is incorrect or incomplete, please write to Phoenix Nutrition, 15a Brackla Street, Bridgend, CF31 1DD, or email us at sales@phoenixnutrition.com. We will promptly correct any information found to be incorrect.